Looking at category management holistically
Online categories have needed to have a far greater marketing focus and investment for some time now if they are to ensure the product options really do engage with consumer needs.
Meanwhile back in the brick stores the whole concept of traditional category management feels redundant as a relevant tool to drive sustainable growth.
New consumer behaviours have to be incorporated into a more multi-dimensional vision of what products need to be positioned where, to ensure they are easy and meaningful for consumers to purchase.
A products digital shelf is just as important as its physical shelf. 70% of people now access the Internet via mobile. Research shows that 56 % of consumers have used a mobile device to research products at home, 38% have used a mobile device to check inventory availability while on their way to a store and 34% have used a mobile device to research products while in a store. Ensuring the product information, cooking instructions, serving ideas and portion size are basics - what else can you offer to complete online?